AIR NIUGINI PRE-ORDER DUTY FREE TERMS AND CONDITIONS

1. Air Niugini Pre-order

Pre-order of items is available to order between 14 and 1 day(s) prior to departure of your Air Niugini operated International Flights departing from and arriving to Port Moresby (POM) only


2. PAYMENT AND COLLECTION OF GOODS

Payments of all Pre-order duty free items for all international departures from Port Moresby (POM), to be made at the goods issuing point located in ‘Air Niugini Paradise lounge, Jacksons International Airport - Port Moresby. For all arrivals to Port Moresby (POM) from any international destination, make the payment and collect the order in the flight.


3. PRICING AND PRODUCTS

All prices are correct at the time of publishing the catalogue and are subject to change without prior notice. Please note that illustrations do not necessarily show the actual size of the items. Prices are shown in United States Dollars (USD).


4. ALCOHOL AND TOBACCO PRODUCTS ON-BOARD AND PRE-ORDERS

You must be over 18 years of age to pre-order alcohol or tobacco. If you pre-order alcohol or tobacco, your age must be verified at the goods issuing point and a one of our staff may ask to see your passport and boarding pass before issuing your duty free alcohol or tobacco purchase. We are unable to issue duty free alcohol or tobacco without verifying your age. Please note that due to responsible service of alcohol requirements, duty free alcohol pre-orders cannot be consumed on-board.

* Pre-order Tobacco purchases are permitted on flights from Brisbane, Cairns and Sydney to Port Moresby and all flights between Port Moresby and Singapore/Bali/Hong Kong/Manila/Tokyo/Nadi/Port vila and Honiara.

Pre-order Tobacco purchases are not permitted on flights from Port Moresby to Brisbane, Cairns and Sydney.


5. DUTY FREE ALLOWANCES

Please note that duty free allowances differ between Countries. It is your responsibility to ensure the products you pre-order meet all duty free allowances and security requirements of your planned trip. By completing pre-orders online it will be deemed that you have accepted all requirements, terms and conditions listed on this website.

Executive Club Members and staff members are eligible for a 5% discount on duty free items. Please make sure to quote the Executive Club Membership number/ Staff No while ordering online and make sure to present the Executive Club Membership card / Staff Id when collecting your duty free order.

* Executive Club Members’ 5% discount entitlement cannot be combined with ongoing Duty Free promotions


6. RECEIPT OF DUTY FREE PRE-ORDER ITEMS

To receive your duty free pre-order items, you are required to bring a printed copy of your receipt of Pre-order confirmation. You will receive this ‘Pre-order confirmation’ receipt via email, after you have placed your order online. If you forget to bring your ‘Pre-order confirmation’ receipt, you will be asked to show your passport and boarding pass.


7. CHANGES TO PRE-ORDER

Changes are not permitted to your pre-ordered items.


8. FLIGHT CHANGES AND PRE-ORDER

In the event that you change your flight details after an order has been placed, you must contact the Air Niugini Duty Free Customer Service team by emailing to preorder@airniugini.com.pg to inform your new flight details, at least 2 days prior to the original flight departure date.


9. LIMITATION OF LIABILITY

The information contained on this site is provided in good faith. To the best of our knowledge, the information is accurate and current. However Air Niugini and any of their directors, officers, employees, consultants or shareholders do not make any warranty as to the accuracy or completeness of the information on this site or that any of the products will meet your requirements.